ELECTRONIC
FUND TRANSFERS
Please
read the following disclosure carefully, it contains important information
concerning your ATM card and Check card. This information details the
types of transactions permitted with your card and your rights and obligations
where the card is concerned. Please keep this information for future
reference.
FINANCIAL
INSTITUTION'S LIABILITY
If we do not complete a transfer to or from you account on time or in
the correct amount according to our agreement with you, we will be liable
for your losses or damages. However, there are some exceptions. We will
not be liable, for instance:
- If, through no
fault of ours, you do not have enough money in your account to make
the transfer.
- If the transfer
would go over the credit limit on your overdraft line.
- If the automated
teller machine where you are making the transfer does not have enough
cash.
- If the terminal
or system was not working properly and you knew about the breakdown
when you started the transfer.
- If circumstances
beyond our control (for example fire or flood) prevent the transfer,
despite reasonable precautions that we have taken.
- There may be
other exceptions stated in our agreement with you.
CONSUMER
LIABILITY
Tell us at once if you believe your card and/or code has been lost or
stolen. Telephoning is the best way of keeping your possible losses
down. You could lose all the money in your account (plus your maximum
overdraft line of credit). If you tell us within 2 business days, you
can lose no more than the lesser of $50 or the amount of the unauthorized
transfer if someone used your card and/or code without your permission.
(If you believe you card and/or code has been lost or stolen, and you
tell us within 2 business days after you learn of the loss or theft,
you can lose not more than $50 if someone used your card and/or code
without your permission.)
If you do NOT tell
us within 2 business days after you learn of the loss or theft of your
card and/or code, and we can prove we could have stopped someone from
using your card and/or code without your permission if you had told
us, you could lose as much as $500.
Also, if your statement
shows transfers that you did not make, tell us at once. If you do not
tell us within 60 days after the statement was mailed to you, you may
not get back any money you lost after the 60 days if we can prove that
we could have stopped someone from taking the money if you had told
us in time.
If a good reason
(such as a long trip or a hospital stay) kept you from telling us, we
will extend the time periods.
ADDITIONAL
LIMITS ON LIABILITY FOR VISA CHECK CARD
When the Visa check card is used for point-of-sale transactions there
are additional limits and liabilities. Unless you have been grossly
negligent or have engaged in fraud, you will not be liable for any unauthorized
transactions using your lost or stolen check card, when used for point-of-sale
transactions, if you report the loss or theft of the card within 2 business
days of when you discover the lost or theft of the card. If you do NOT
tell us within 2 business days, your liability is the lesser of $50
or the amount of money, property, labor, or services obtained by the
unauthorized use before notification to us.
CURRENCY
CONVERSION
When you use your card at a merchant that settle in currency other than
US dollars the charge will be converted into the US dollar amount. The
currency conversion rate used to determine the transaction amount in
US dollars is either a government mandated rate or the wholesale market
rate in effect the day before the processing date, increased by 1%.
ADVISORY
AGAINST ILLEGAL USE
You agree not to use your card(s) for illegal gambling or other illegal
purposes. Display of a payment card logo by, for example an on-line
merchant does not necessarily mean that transactions are lawful in all
jurisdictions in which the cardholder may be located.
WHO
TO CONTACT IN THE EVENT OF UNAUTHORIZED TRANSFER
If you believe you card and/or code has been lost or stolen or that
someone has transferred or may transfer money from your account without
your permission, call:
Toll-free:
1-866-866-4268
|
Write:
InsBank
2505 21st Avenue South
Suite 204
Nashville, TN 37212 |
BUSINESS
DAYS
For purposes of these disclosures, our business days are (Monday through
Friday), excluding Federal Holidays.
CONFIDENTIALITY
We will disclose information to third parties about your account or
the transfers you make:
- Where it is necessary
for completing transfers, or
- In order to verify
the existence and condition of your account for a third party, such
as a credit bureau or merchant, or
- In order to comply
with government agency or court orders, or
- If you give us
your written permission.
ERROR
RESOLUTION
In case of errors or questions about Electronic Transfers, Telephone
us at (1-877-499-4268) or write us at (InsBank, 2505 21st Avenue South, Suite 204, Nashville, TN 37212) as soon as you can,
if you think your statement or receipt is wrong or if you need more
information about a transfer listed on the statement or receipt. We
must hear from you no later than 60 days after we sent the FIRST statement
on which the problem or error appeared.
- Tell us your
name and account number
- Describe the
error or the transfer you are unsure about, and explain as clearly
as you can why you believe it is an error or why you need more information.
- Tell us the dollar
amount of the suspected error.
If you tell us orally,
we may require that you send us your complaint or question in writing
within 10 business days.
We will determine
whether an error occurred within 10 business days after we hear from
you and will correct any error promptly. If we need more time, however,
we may take up to 45 days to investigate your complaint or question.
If we decide to do this, we will re-credit your account within 10 business
days for the amount you think is in error, so that you will have the
use of the money during the time it takes us to complete our investigation.
If we ask you to put your complaint or question in writing and we do
not receive it within 10 business days, we may not credit your account.
We will tell you
the results within three business days after completing our investigation.
If we decide that there was not error, we will send you a written explanation.
ATM
TRANSFERS
You may access your
accounts with your ATM card by using your ATM personal identification
number (PIN). The following are the types of transfers you can make
along with their dollar limitations and charges.
Get
cash withdrawals from Personal Checking or Personal NOW account (s)
with an ATM/Check Card
- You may withdraw
no more than $300.00 per business day
- InsBank will
absorb the cost of up to five (5) transactions per statement cycle
for transactions made at ATMs not owned or operated by InsBank.
Transfer
funds from Personal NOW to Personal Checking account(s) with an ATM/Check
Card
- InsBank will
absorb the cost of up to five (5) transactions per statement cycle
for transactions made at ATMs not owned or operated by InsBank.
Transfer
funds from Personal Checking to Personal NOW account(s) with an ATM/Check
Card
- InsBank will
absorb the cost of up to five (5) transactions per statement cycle
for transactions made at ATMs not owned or operated by InsBank.
Get
information about the account balance of your Personal checking and
Personal NOW account(s)
- InsBank will
absorb the cost of up to five (5) inquiries per statement cycle for
transactions made at ATMs not owned or operated by InsBank.
Some of these services
may not be available at all of these terminals.
CHECK
CARD
You may access your
checking account(s) with your check card to purchase goods (in person
or by phone), pay for services (in person or by phone), get cash from
a merchant, if the merchant permits, or from a participating financial
institution, and do anything that a credit card can do (that a participating
merchant will accept with a credit card).
Limitations
Point of sale transactions and charges using your card: You may not
exceed $1,000 in transactions per day with your check card
Fees
There will be a $3.00 charge for a lost ATM/Check Card.
Documentation
You will get a monthly statement from us for your Personal checking
and Personal NOW Account(s).
You get a receipt
at the time you make any transfer to or from you account.
Preauthorized
Payments
If you have told us in advance to make regular payments out of your
account, you can stop any of these payments, Heres how:
Call us at (1-877-499-4268),
in time for us to receive your request 3 business days or more before
the payment is scheduled to be made. If you call, we may also require
you to put our request in writing and get it to us within 14 days after
you call. (We will charge you $10 for each stop-payment order you give.)
Liability for failure
to stop payment of preauthorized transfer
If you order us
to stop one of these payments 3 business days or more before the transfer
is scheduled, and we do not do so, we will be liable for your losses
or damages.
NOTICE
OF ATM/NIGHT DEPOSIT FACILITY USER PRECAUTIONS
As with all financial
transactions, please exercise discretion when using an ATM or night
deposit facility. For you own safety, be careful. The following suggestions
may be helpful:
- Prepare for your
transactions at home (for instance, by filling out a deposit slip)
to minimize your time at the ATM or night deposit facility.
- Mark each transaction
in your account record, but not while at the ATM or night deposit
facility. Always save your ATM receipts. Don't leave them at the ATM
or night deposit facility because they may contain important account
information.
- Compare your
records with the account statements you receive.
- Don't lend your
ATM card to anyone.
- Remember, do
not leave your card at the ATM. Do not leave any documents at a night
deposit facility.
- Protect the secrecy
of you Personal Identification Number (PIN). Protect your ATM card
as though it were cash. Don't tell anyone your PIN. Don't give anyone
information regarding you ATM card or PIN over the telephone. Don't
write you PIN where it can be discovered. For example, don't keep
a note of you PIN in your wallet or purse.
- Prevent others
from seeing you enter your PIN by using your body to shield their
view.
- If you lose your
ATM card or if it is stolen, promptly notify us. You should consult
the other disclosure you have received about electronic fund transfers
for additional information about what to do if your card is lost or
stolen.
- When you make
a transaction, be aware of your surroundings. Look out for suspicious
activity near the ATM or night deposit facility, particularly if it
is after sunset. At night, be sure that the facility (including the
parking area and walkways) is well lighted. Consider having someone
accompany you when you use the facility, especially after sunset.
If you observe any problem, go to another ATM or night deposit facility.
- Don't accept
assistance from anyone you don't know when using an ATM or night deposit
facility.
- If you notice
anything suspicious or if any other problem arises after you have
begun an ATM transaction, you may want to cancel the transaction,
pocket your card and leave. You might want to consider using another
ATM or coming back later.
- Don't display
your cash; pocket as soon as the ATM transaction is completed and
count the cash later when you are in the safety of your own car, home
or other secure surrounding.
- At a drive-up
facility, make user all the car doors are locked and all of the windows
rolled up, except the driver's window, Keep the engine running and
remain alert to your surroundings.
- We want the ATM
and night deposit facility to be safe and convenient for you. Therefore,
please tell us if you know of any problems with a facility. For instance,
k let us know if a light is not working or there is any damage to
a facility. Please report any suspicious activity or crimes to both
the operator of the facility and the local law enforcement officials
immediately.
